Billing

Plans

The Free plan is limited to 5 members total (including yourself). If your organization reaches 5 members and you need to add more, you'll be prompted to upgrade to Pro.

How to upgrade to Pro

Only the owner can initiate an upgrade. Admins can view billing but cannot make changes.

1. From the dashboard sidebar, click Billing.
2. Click Upgrade to Pro.
3. You'll be taken to a Stripe checkout page. Enter your payment details and confirm the subscription.
4. Once payment is confirmed, your organization is upgraded instantly. There's no waiting period.

Pro is billed monthly per seat. You'll be charged for each active member at the start of each billing cycle. Adding or removing members mid-cycle is prorated automatically.

Manage your subscription

To update your payment method, download invoices, or cancel your subscription:

1. Go to Billing from the sidebar.
2. Click Manage subscription. This opens the Stripe customer portal in a new tab.
3. From the portal you can update your card, view past invoices, and cancel your subscription.

Canceling a Pro subscription downgrades your organization to Free at the end of the current billing period. Your data is retained — you just lose access to Pro-only features and members beyond the 5-seat limit will be locked out until you re-upgrade or reduce your team size.

Billing access

Billing information is visible to owners and admins only. Members and viewers do not have access to the Billing page.

Only the owner can initiate upgrades, downgrades, or access the Stripe customer portal. Admins can view the current plan and usage but cannot make changes.

See the Team & Permissions guide for a full breakdown of what each role can do.

Frequently asked questions